Patient safety benchmarking

Patient safety is a key domain of quality in hospice care. Quality indicators are useful to demonstrate safe and harm free care.

We support the benchmarking of patient safety in hospice care

Hospice UK is hosting the inpatient safety benchmarking to measure the incidence of harm related to patient falls and medication errors.

What is clinical benchmarking

‘Benchmarking is the use of structured comparisons to help define and implement best practice' (NHS Benchmarking Network 2017)

Benchmarking as a component of Quality Management offers a continuous process by which an organisation can measure and compare its outcomes overtime with peer organisations and use the findings to inform management decision making. This is a useful tool within a quality assurance portfolio as it is intended to ‘shine a light ‘on a critical area of interest being monitored.

By engaging in benchmarking organisation can provide assurance as to the effectiveness of existing care provision as well as identifying improvement points around discrete aspects of care.

Download more information on clinical benchmarking

Hospice UK Inpatient safety benchmarking

In January 2014 Hospice UK launched the Inpatient Unit Patient Safety Metrics Benchmarking project focusing on three core patient safety metrics:

  • Falls
  • Pressure ulcers
  • Medication errors

Now in our 3rd year (2017/18)  we have 118 hospice sites participating. Following a recent review we have made the decision to focus on Patient Falls and Medication Errors only. This is because as the Pressure Ulcer metric was identified as needing to undergo more comprehensive review and development.

In addition to the data on each metric we also collect the following data:

  • number of available bed days
  • number of occupied bed days
  • number of patients per bed (new of 2017/18)

How does the benchmarking project work

The project runs on an annual cycle commencing in the month of April.

Upon registering each hospice site receives a unique ID number which is only known to themselves and Hospice UK. This ensures all reporting data is anonymised. Depending on the number of beds the unit will allocated a category (small, medium, large or children's).

Data is currently submitted on a quarterly basis via a individualised web form. For 2017/18 the plan is to provide the whole years submission links enabling hospices to submit data monthly if they chose. Following the submission deadline Hospice UK issue quarterly reports which include:

  • A submission report
  • Benchmarking statements for each metric. These also contain historical data.
  • A feedback report showing the overall data for each category

Each hospice is responsible for their own data and with whom they wish to share and Hospice UK will not share data outside the benchmarking community.

Data can be updated using the relevant link.

How data can be used and how it can benefit patient care

Each hospice is responsible for their own data and with whom they wish to share and Hospice UK will not share data outside the benchmarking community.

The benchmarking data is intended to be a component within an organisation’s Quality Assurance and Improvement programme. The data should therefore be analysed and triangulated in conjunction with wider intelligence collected to inform on standards of care as no-one measure can tell the whole story.

It is envisaged that the ECLiHP members would share their benchmarking reports at regional meetings so the data could be interrogated and intelligence around practice shared. In addition, Executive clinical leaders enable the staff engaged at IPU level to collaborate with peers to learn through enquiry and sharing of practice.

How to register

It is simple to join. Just complete this simple registration form.

Contact us

For further information about this project please contact us.

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