Hospice UK Retail Conference 2017 Hospice Retail – 'Reinvention or Revolution?'

Colleagues from across the hospice sector will gather for our Retail Conference on Thursday 27 April 2017 at Chesford Grange, Kenilworth in Warwickshire.

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Headline sponsors



Eproductive Ltd

About the conference

Register nowHospice UK with the support of our Retail Steering Group will be holding our one-day retail conference in April 2017. The conference is aimed at member hospices retail staff – Hospice Retail Directors/Managers, Area Managers, Shop Managers and is also suitable for Chief Executives.

The aim of the conference is to develop knowledge and good practice among hospice retailers; provide an opportunity for attendees to network and learn from colleagues’ experiences as well as hear from expert speakers from the industry.

The theme for our conference this year is ‘Hospice Retail – Reinvention or Revolution?’ reflecting that as competition and costs increase hospice retailers need to look for different approaches.

Confirmed speakers include Nick Aldridge from PayPal Giving Fund, Mike Taylor from British Heart Foundation, May Al-Karooni from Globechain and Lorna Fallon from Cats Protection. For the full list of speakers visit our speaker page.

Workshop sessions will include:

  • Workforce development.
  • Organisational change driving retail development.
  • Risk assessing and auditing hospice retail operations
  • The art and science of statistics for retail growth
  • National living wage.

For more information download the draft programme.


In addition, we are delighted to announce that 2017 will see more than 30 exhibitors showcasing their goods and services for retailers. Visit our exhibitor page to see if your suppliers will be attending. Please contact David for more information about exhibiting, including costs, on 020 7520 8244 or email d.hamilton@hospiceuk.org.

Event Details

Cost £150 excluding VAT (£180 total)
Date Thursday 27 April 2017
Time Registration 9.15am for a 10am start through to 4.30 pm (to be confirmed)
Location Chesford Grange, Kenilworth Nr Warwick
Notes This conference is only open to staff working in hospices which are members of Hospice UK.

Registration information

Remember to choose two workshops when you register, choosing from the list of workshop choices.

If you have trouble viewing the registration page, please try adjusting your internet browser

Register now and input:

  • Username: RETAIL17
  • Password: HOSPICE

Your delegate type will always be 'delegate' unless you have been previously informed to register as an alternative.

Please ensure you press 'confirm' at the end of the registration process, this will finalise your registration. Once this is done you will receive an email to the address you submitted. If you do not receive this within 24 hours, please contact Eventpro UK.

If you have any queries concerning registration please do not hesitate to contact Marie Reynolds at Eventpro UK who is administering this event on behalf of Hospice UK and quote RETAIL or telephone 01509 610 452.

Hospice UK Retail Awards - nominations now closed

The conference will celebrate retail excellence by recognising outstanding contributions. Nominations for the awards are now closed. 

Find out more about last year's award recipients.

Retail Conference 2016 resources

View the speaker presentations and films from the 2016 conference.

Register now

What does hospice care mean to you?