Strengthen the connection between hospices and their local health and social care systems and their local communities

St Johns Sue Ryder family of two women sat on a settee

In 2015-2016 we:

  • Utilised social media to share and disseminate experience, expertise, reflections and evidence about hospice care. 400 people contributed to six Tweetchats with 4,000 tweets reaching over 13 million people.
  • Developed the skills and knowledge of 50 hospice communications staff and increased their communications leadership and influence.
  • Reduced the bureaucratic burden for hospices by using evidence from the 2015 commissioning and contracting survey to influence a change in the NHS standard contract.
  • Published the report ‘A low priority’ highlighting the extent to which end of life care is a priority for local decision makers. Downloaded over 700 times, the report is enabling hospices to identify and work to address the gaps. The findings have been promoted in the media – Mail Online, The People, LBC Radio and Nursing Times – and by NHS Confederation to their 41,000 Twitter followers and 5,000 LinkedIn followers.
  • Helped hospices to raise their profile with decision makers in England and advocated for improvements in the care people in their communities receive at the end of life, by launching a new toolkit supported by Carillion. Over 90% of members surveyed reported the new toolkit is having a positive impact on their approach to local advocacy.
  • Connected professionals and responded to 460 complex questions from health professionals about many aspects of hospice care.
  • Launched Hospice IQ as a real time online peer support and resource sharing platform.
  • Acted as a point of contact for members of the public and ensured they had somewhere to turn and a comprehensive response about what to do next.
  • Assisted hospices to consider how best to support work experience through the publication of a new work experience guide.

See how we have prepared for significant change in the context of palliative and end of life care >>

What does hospice care mean to you?