Content

Quality Improvement (QI) is a proven methodology for improving care.

The presentations show the benefit of embedding QI into any project. Find out how to use the Model for Improvement, why having a SMART aim helps measure outcomes, and how stakeholder engagement is essential to the development, success, and sustainability of any change idea. 

Additionally, find out how using 30-60-90 and Driver Diagrams help with project management.

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An introduction to Quality Improvement

This presentation covers:

   - What is QI and why is it important?

   - What is the Model for Improvement?

   - Finding your shared purpose.

   - Setting SMART aims.

   - Identifying stakeholders and service users.

Presented by Anita Hayes, Head of Learning and Workforce, Cat Sullivan and Dawn Hart Senior Clinical and Quality Improvement Lead at Hospice UK, on 11 November 2021.

Click here for supporting slide show
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An introduction to Driver Diagrams

Driver diagrams are another useful QI tool, helping you to map out your project and identify your change ideas. It is a living document that can be adapted and refined as you move through the model for improvement.

The presentation includes:

   - What a driver diagram is.

   - How it can help map your project?

   - When to introduce it.

Presentation delivered by Cat Sullivan, Clinical and Quality Improvement Lead at Hospice UK on 8 December 2020 as part of the Hospice led support service for people bereaved by Covid-19 programme

Click here for the supporting slide show
30-60-90 tool
Name
30 60 90 Powerpoint
Document
30 60 90.pptx (260.24 KB document)
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Introduction to sustainability tool

Presented by Cat Sullivan, Clinical and Quality Improvement Lead at Hospice UK on 21 April 2021 as part of the Hospice led support service for people bereaved by Covid-19 programme.

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A comprehensive collection of proven quality, service improvement and redesign tools, theories and techniques that can be applied to a wide variety of situations can be found on the Quality, service improvement and redesign (QSIR) tools website.

https://www.england.nhs.uk/sustainableimprovement/qsir-programme/qsir-tools/

If you are interested in introducing Quality Improvement to your project contact us (clinical@hospiceuk.org)