The heart of the ECHO model™ is its hub-and-spoke knowledge-sharing networks, led by expert teams who use videoconferencing to conduct virtual meetings with multiple healthcare providers.
The ECHO model™ brings together clinical specialist teams (the hub) and primary care clinicians (the spokes). Through teaching sessions and case presentations, the spokes have the opportunity to discuss any cases which they have found challenging and determine the best course of action together. The networks foster a spirit of learning from each other in a safe environment.
The proven approach and methodology of Project ECHO has enabled organisations across the world to reach more patients, to improve clinical decision making and to better support isolated health care professionals.
1. Using technology to leverage scarce resources
Video conferencing technology, such as Zoom enables busy clinicians to attend teleECHO sessions from wherever they are working. Professionals are able to share learning and best practice across rural, hard to reach areas without the need to travel.
2. Sharing best practice to reduce disparity
Discussions held within ECHO meetings are well-informed and adhere to standards of practice to ensure that a joined up, standardised approach is taken across all settings.
3. Case based learning to master complexity
ECHO acknowledges that no one case is the same; by using real-life cases, discussion facilitates learning which goes beyond textbook examples.
4. Web-based database to monitor outcomes
Data is stored and analysed using the unique database, iECHO which allows for hubs to complete a thorough evaluation of how their project is transforming service delivery.