Dr Iain Smith
With over 20 years NHS experience as a quality improvement leader, Iain has worked in various roles to build improvement capability in healthcare.
Iain is well versed in many quality improvement methods including large scale change and lean thinking. He has worked in regional and national roles to apply these methods of improvement across many sectors of healthcare including acute hospitals, primary care and mental health.
Working within NHS England’s Sustainable Improvement Team, Iain led the design and delivery of the Virtual Academy of Large Scale Change to promote the latest thinking and approaches for advancing large scale change programmes. Iain also holds a PhD in the application of lean thinking to design healthcare facilities and service systems.