Our Frontline

Hospice UK is proud to be a part of Our Frontline, a new round-the-clock mental health and bereavement service for frontline workers.

Thanks to the support of NHS England and The Royal Foundation, we are now able to provide a new Counselling and Trauma Helpline, which is operated by the ‘Just B’ team at Saint Michael’s Hospice.

Our Frontline

Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge. It offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to look after your mental health.

NEW - Hospice UK's 'Just B' Counselling and Trauma Helpline

Thanks to the support of NHS England and The Royal Foundation, we are now able to provide a new Counselling and Trauma Helpline, which is operated by the ‘Just B’ team at Saint Michael’s Hospice, and their network of specially trained staff and counsellors with bereavement, trauma and emotional support experience.

The helpline is available 7 days a week, from 8am to 8pm, by calling 0300 303 4434. It is for all NHS, care sector staff and emergency service workers.

The service is responsive to faith, individuality, culture and community including providing a Tagalog speaking therapist service to support the large numbers of NHS and social care staff from the Philippines.

Call our helpline

Dying Matters

Hospice UK’s Dying Matters campaign provides online information and support on all issues relating to death, dying and grief. Our annual awareness week in May supports hundreds of organisations to encourage conversations around death and dying.

It’s never been more important as a nation to be open about what has often been seen as a taboo subject. Dying Matters provides information on:

Hospice Care

As the national charity for the UK hospice movement, we have a wealth of resources and information about the many ways hospices support hundreds of thousands of people across the country every year.

Hospices provide end of life care to more than 225,000 people as well as supporting a patients’ wellbeing, mental health, psychological and spiritual needs during the last years of their life.

They are there for their families and friends too, supporting 72,000 people every year with bereavement counselling.

Compassionate Employers

The Coronavirus pandemic has revealed an urgent need to provide better support for employees who are affected by terminal illness, caring responsibilities and bereavement.

Compassionate EmployersHospice UK’s Compassionate Employers programme aims to do just that.

With a self-assessment tool, feedback meetings with experts, recommendations for their business and tailored training workshops for their staff, companies are fully supported in helping their workforce. In addition, there is an online members’ area with resources.

It’s even more important employers provide safe, healthy working environments where all staff are comfortable to talk about death, dying and grief and can support colleagues who may be experiencing any of these issues or caring for someone who is.

What does hospice care mean to you?

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Company limited by guarantee. Registered in England and Wales No. 2751549. Charity registered in England and Wales No. 1014851, and in Scotland No. SC041112.

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