Workforce and HR support

A strategic aim for Hospice UK is to empower a strong, dynamic and responsive hospice sector.
Workforce and HR support

We know that workforce planning and development have emerged as critical strategic challenges common to all hospices in ensuring that we are able to continue to meet growing demand for services and the changing nature of that demand in the future.

We recognise those challenges and are developing the package of support we provide to our members around workforce development and HR. This page summarises some key elements of what we already have in place.

National workforce network

We have established the Strategic HR and Workforce Leads Network (SHaWL). SHaWL will focus on the strategic challenge of a hospice workforce fit for the future and to support the sector with the HR capability to build and develop this workforce at a national, regional and local level.

Working closely with ECLiHP (Executive Clinical Leads in Hospice and Palliative care) the group will establish a formal national network for HR colleagues across the UK, linking into existing informal regional networks and establishing 13 regional representatives on the National Exec Group.

We will be working with SHaWL to look at how we develop our support to members around workforce.

There is more information on the SHaWL page.

We have established an Education Network for staff involved in education and training. Visit the Education Network web page for information.

Workforce snapshot survey

We are inviting hospices to complete a high-level snapshot survey covering the clinical workforce and volunteers in place on 15 February 2021

The survey aims to provide a high-level overview of the current workforce numbers and is intended to give us a baseline to support planning and development of services. You should be able to complete this survey from your existing workforce databases. Collection of this data will take place during March and April with a completion data of 16 April 2021.

Find out more on the Hospice Workforce Data web page.

Recruitment support

We have practical recruitment support for our member hospices which aim to maximise recruitment budgets and boost any recruitment campaigns. The support incudes

Annual surveys and benchmarking

We have partnered with a number of organisations to ensure members can access a range of annual surveys or benchmarking services related to workforce and HR. This includes

  • The Birdsong Annual Hospice staff satisfaction survey provides hospices the opportunity to participate in a cost-effective way to seek staff (and volunteer) opinions about their jobs and workplace and benchmark it against other hospices who take part.
  • People Count is the annual study for the not-for-profit sector run by Agenda Consulting. The study enables you to compare your key HR metrics with not-for-profit benchmark data and make solid evidence-based strategic decisions.  Hospice UK members get a discounted rate for taking part.
  • The Croner Hospice rewards salary and benefits survey is no longer published. Croner have a product called Salary Search; which can be used for salary benchmarking.

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Company limited by guarantee. Registered in England and Wales No. 2751549. Charity registered in England and Wales No. 1014851, and in Scotland No. SC041112.

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