SHaWL (Strategic HR and Workforce Leads Network)

Why did the group come about?

We know from our own daily experiences and from the findings of the Commission into Hospice Care that workforce planning and development have emerged as critical strategic challenges common to all hospices in ensuring that we are able to continue to meet growing demand for services and the changing nature of that demand in the future.

However, we also know from surveys and discussion groups undertaken with Hospice UK and HR leaders over the last 2 years that the capacity and capability of HR to deliver day to day workforce needs as well as to meet the future workforce challenges varies hugely across the Hospice sector.

We therefore face a dual challenge, looking at the national strategic direction of the workforce fit for the future whilst ensuring the most effective HR capability to build and support this workforce at a regional and local level.

You can read more about the background to the development of a national focus on workforce.

Latest news and developments - Clinical and HR leads: 'Working together to secure success', Friday 23 June , Hilton Leeds City, Leeds

Booking is now open for the first joint one-day conference, hosted by two of the networks which Hospice UK supports - Executive Clinical Leads in Hospice & Palliative Care, (ECliHP) and the recently launched network for Strategic Human Resource and Workforce Leads (SHaWL). It’s aimed at those responsible for workforce development, Human Resources and clinical leads.

Visit the conference web page for more information and to book a place.

What will the group do?

SHaWL has therefore been created with support from Hospice UK to:

  • Provide a strategic and HR voice within the field of hospice and palliative care.
  • Advance the role of HR within hospice and palliative care
  • Work with ECLIHP (Executive Clinical Leads in Hospice and Palliative Care) and NHEC (National Hospice Education Collaborative) colleagues and any other relevant group to support workforce planning and development
  • Provide a cogent voice relating to workforce perspectives of service, planning and delivery engaging in constructive lobbying as necessary.
  • Be a key reference point for hospice and palliative care colleagues on strategic HR issues, workforce planning and development
  • Provide support in developing HR and other leaders in the hospice and palliative care sector

Initial steps

The means to deliver these aims will vary and we will need to draw on existing expertise within the sector and in the wider HR network. As a first step we will look at planning how we can best meet these aims but initial discussion means we have a sense that this will cover work and activity such as

  • Looking at what national and strategic activity needs to be developed to address the workforce challenges hospice care faces now and in the future
  • Develop or reinforce the regional HR networks and ensure an effective link across networks and between each region and the national group.
  • Build the case for effective, strategic HR and develop the models and competencies needed to best deliver workforce solutions
  • Identify, promote or develop tools and sources of expertise and good practice
  • Facilitate networking, coaching, peer support and learning tools, sessions or masterclasses

Upcoming meeting dates and events

The dates of the next SHaWL meetings are 8 September and 1 December. These meetings will run parallel to the ECLiHP network, allowing us to run joint sessions as appropriate.

In place of a meeting in June, SHaWL will attend the Clinical and HR leads conference on 23 June - 'Working together to secure our success'. Please do register to attend this event which explore ways to build a strong and dynamic workforce in the hospice sector. Speakers include Jonathan Ellis, Director of Policy and Advocacy at Hospice UK, Joy Milliken, Clinical Director and Hilary McKegney, Governance Director, St Margaret's Hospice, Somerset and Jessica Pryce-Jones, Chair and Founder of the iOpener Institute.

Who are the members of the exec group?

Within the Terms of Reference (as with the ECLiHP and the Hospice UK Advisory Council) the regional representative is voted on to the exec by the local regional members, however, as we are currently only aware of 4 established HR regional networks it was deemed important to launch the network regardless of the geographical spread and support its incremental growth over time. Current members and contact details are below.

Region Name, role Organisation Email contact

East Midlands

Matt Corbishley
(chair, SHaWL) Director of HR & Workforce Development

Ashgate Hospicecare

East Midlands Emma Hodges, CEO
St Giles Hospice
East of England Jane Doughty, HR Director

St Nicholas Hospice Care
East of England
Tracey Hammond, Organisational  Development Director  
St Clare Hospice
South Central
South East (merged)
Mandy Piper- Killick,
HR Director
St Christopher’s 
South Central
South East (merged)
Jaci Curtis-Donnelly
(Deputy Chair, SHaWL)
Director of HR and Volunteer Services 
Phyllis Tuckwell Hospice
Deborah Heron, Director of HR St Oswald's Hospice
North West

Gill Turnpenney, Director of Organisational Development and Support Services

St Ann's Hospice
To be arranged

Karen Donnelly, Head of Organisational and People Development

Ayrshire Hospice
South West
Annette Hill,
Director of Workforce & OD
 To be arranged    
West Midlands
Davina Harvey,
Director of People and Facilities
St Michael's Hospice, Hereford
Yorkshire and Humberside            Lisa Nos,
Head of HR 
St Luke's Hospice           
Children Gill Dickson,
Workforce Development Manager
Together for Short Lives
Hospice UK representatives and support Alan Mustafa,
Head of HR
Hospice UK

Hospice UK representatives and support
Marie Cooper
Nurse Practice Development Lead
Hospice UK
Hospice UK representatives and support
Sophie Barnes
HR Officer (secretarial support)
Hospice UK


How will the exec group work with the regional networks and how can I get involved?

The primary aims of the exec group at this stage are:

  • to grow strong supportive collegial relationships within their region, developing areas of expertise and regional interests and to build up the existing HR networks or develop new ones and to ensure there is clear enragement between local and national levels
  • to ensure the direction of the work programme determined by the Exec is informed by regional issues which would benefit from national attention.

The ultimate aim is for the exec group to guide and engage at a national level a wider network of HR and workforce expertise to meet the stated aims around HR capability and workforce development.

As the work programme develops there will be a need to reach out to those who have specialist interest or skills that can support in the delivery of planned activity. More communication on this will follow once matters become clearer as the planning for the work programme develops.

How will the group communicate and engage others

The key link will be the communication between the reps on the group and the regional HR networks.

There will be a dedicated web page on the Hospice UK website and the group will make use of the forums and resources sections of Hospice IQ. It will also use Hospice UK social media channels as well as articles on ehospice and other channels as appropriate.

What does hospice care mean to you?