Charlotte and Emma from ellenor are providing crisis respite care for the parents of JJ, who we saw earlier in the series. JJ is having a stay in hospital and the team are keen to ensure both he and his parents get the care and support they need.
We also say hello again to Andy, who discovers that paying a trip to the day hospice can lead to making new friends.
Meanwhile, placement student Steve is impressing catering manager Daniel with his lemon drizzle cakes, while CEO Claire Cardy is waiting to find out if the hospice has won a prestigious award.
And it's the night of the fundraising fashion show - but will it be alright on the night for retail team?