Membership Engagement Coordinator

Salary: £33,800 per annum

Contract: Permanent.

Location: Hybrid. Our Hybrid Working Arrangement gives our team more choice about how, when and where they work best. Contractually based at our offices in London, we “Work Smarter to Live Better”. This means a mixture of working from the office or remotely in a way that balances the needs of Hospice UK, your team and yourself.

Benefits: Include: Up to 7% pension contribution, membership to the Simplyhealth cash plan, Life assurance, 25 days holiday in your first year increasing with length of service to 30 days in your third year.

Closing date: Noon on Monday 22 August 2022

Interview dates: Wednesday 24 August 2022. We will be assessing applications as we receive them and we may therefore interview before the closing date.  

You’ll be proactive, with excellent communication skills and the ability to build strong working relationships.

You have:

• experience of gathering and analysing information and writing reports, briefings and web based resources with the ability to write in different styles to meet the needs of different audiences
• the ability to work collaboratively and build strong working relationships
• co-ordinated and developed targeted communications to key stakeholder audiences
• co-ordinated and supported stakeholder networks including delivering targeted events such as workshops, conferences and seminars. In person and virtual.
• co-ordinated and managed a range of projects with different stakeholders
• strong organisational and time management skills.

Ideally you will have used CRM databases, content management and asset management systems.

The role:

We are looking for someone to co-ordinate our engagement with member hospices. This includes developing and delivering membership communications across a variety of platforms; gathering and sharing intelligence; and managing stakeholder networks.

This post will play a key part in delivering our Future Vision programme, which aims to share innovation, practice and ideas to help achieve long-term sustainability of palliative and end of life care. The right candidate will have the opportunity to shape the role as the programme progresses.

In this role you will:

• co-ordinate the programme of members engagement events
• be the first point of call for members’ enquiries
• co-ordinate and deliver targeted communications to share key information about Hospice UK and promote our services to members
• co-ordinate and support the promotion and content development of the Innovation Hub including researching and writing reports, briefings and web based resources on key areas and topics
• manage key members networks.   

More information about the role can be found in the job description and person specification.

The team:

This post sits within our members engagement team. This is a small, knowledgeable and collaborative team that plays an important role in the work of Hospice UK.

Hospice UK offers a vibrant and rewarding work environment where we live our corporate values, support each other and celebrate our successes. We take pride in providing the structure, support and opportunities you need to develop your skills.

About Hospice UK:

Hospice UK is the national charity for hospice and end of life care. We work to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. Each year our hospice members collectively support 225,000 adults and children with a terminal or life-shortening condition, and provide 72,000 families and carers with bereavement support.

If you would like to apply for this role, please send the following documents to recruitment@hospiceuk.org by noon on Monday 22 August 2022

• Your CV. Please remove your name, address and contact details from your CV.
• A completed supporting statement form - outlining how you meet the person specification criteria and providing examples from your experience and skills. No more than 2 pages please!
• A completed equalities monitoring form.

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Interviews will take place on Wednesday 24 August 2022, however we will be assessing applications as we receive them and we may therefore interview before the closing date. 

Additional notes:

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Your CV and covering letter / supporting statement will be carefully assessed on a points scoring basis, therefore please make sure we can see how your experience and skills match the job requirements. Removing your name, address, contact details and other potentially identifying personal information helps us to reduce the risk of unconscious bias during recruitment.

Hospice UK is an Equal Opportunities Employer.