SQL Database Support Analyst

Salary: up to £44,000 per annum for the right person.

Contract: Permanent, full-time, 35 hour working week.

Location: Hybrid. Our Hybrid Working Arrangement gives you more choice about how, when and where you work best. Contractually based at our offices in London, we “Work Smarter to Live Better”. This means a mixture of working from the office or remotely in a way that balances the needs of Hospice UK, your team and yourself. As a guide, you’ll probably need to visit our London office once or twice a month but we’re happy to discuss this. Depending on your projects, this might be a little more or less often. You might also choose to spend more time on site when you first join us, to meet colleagues in person.

Benefits include: Up to 7% pension contribution, membership to the Simplyhealth cash plan, Life assurance, 25 days holiday in your first year increasing with length of service to 30 days.

Closing date for applications: Noon on 16 May 2022

Interviews (via Zoom) will be on 23 or 24 May for shortlisted candidates. We’ll offer you a 90-minute interview slot. We’ll send our questions and assessment requirements to you in advance so that you can prepare. If you can’t make an interview date/time, or have specific requirements for the process, please let us know.

What you’ll be doing:

You’ll be carrying out a mixture of support and maintenance tasks, along with improvement projects, including:

• Maintaining our key business systems – CRM, Finance and HR/Payroll.
• Maintaining integrations between systems.
• System administration.
• Minor updates, patches and change requests.
• Trouble-shooting and resolving issues, escalating to 3rd party providers where appropriate.
• Maintaining and improving the data warehouse and reporting.
• Providing informal training and guidance to colleagues.
• Creating and maintaining documentation.

Our ideal candidate:

• Shares our values: collaborative, compassionate, inclusive, innovative, knowledgeable.
• Experienced in maintaining critical business systems and related services.
• Technically hands-on e.g. able to write SQL queries, trouble-shoot bespoke integrations.
• Experienced in Microsoft technologies in particular e.g. SQL Server.
• Understands good practice IT service management e.g. documentation and procedures.
• A pragmatic problem solver, focused on delivering an excellent user experience

More details of the role can be found in the job description and person specification.

About Hospice UK:

Hospice UK is the national charity for hospice and end of life care. We work to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. Each year our hospice members collectively support 225,000 adults and children with a terminal or life-shortening condition, and provide 72,000 families and carers with bereavement support.

If you would like to apply for this role, please send the following documents to recruitment@hospiceuk.org by noon on Monday 16 May 2022

• Your CV. Less than 3 pages is ideal. Please remove your name, address and contact details from your CV.
• A covering letter / supporting statement outlining how you meet the person specification criteria providing examples from your experience and skills. No more than 2 pages.
• A completed equalities monitoring form.

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you, and interviews will be held remotely on Monday 23 or Tuesday 24 May 2022.  

Additional notes:

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Your CV and covering letter / supporting statement will be carefully assessed on a points scoring basis, therefore please make sure we can see how your experience and skills match the job requirements. Removing your name, address, contact details and other potentially identifying personal information helps us to reduce the risk of unconscious bias during recruitment.