Legacy and In Memory Lead

Are you a passionate legacy and/or in memory fundraiser who would like to use your skills and experience to raise vital funds for our local Hospice? Join our team as our Legacy and In Memory Lead.

St. Luke's Hospice is a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed.

This is a fantastic opportunity for an experienced fundraising professional, who would like to play an important part in raising vital funds to help St. Luke's Hospice continue caring for local people and families.

Based in the Fundraising and Marketing directorate, our Legacy and In Memory Lead will manage implementation of the Hospice’s legacy (gifts in Wills) and in memory strategies and will develop and deliver annual plans for these income areas.

About the role

As a registered charity, we are reliant on the generosity of our local community to enable us to continue caring for local people and their families. We are looking for someone with a sensitive but positive approach to plan and deliver a programme of fundraising and stewardship activities with a particular focus on legacies (gifts in Wills) and in memory donations.

It’s an exciting time to join the Fundraising team at St. Luke’s Hospice. The Legacy and In Memory Lead is a new role with an opportunity for you to develop the existing programme. Your work will help us grow the Hospice’s income, increase the number of known supporters who are considering or have already pledged a gift in their Will to the Hospice and provide an excellent experience for our in memory and legacy supporters.

If you have a background in in memory and/or legacy fundraising and would like to apply your skills and experience at our much-loved and respected Hospice charity, we would love to hear from you.

Salary:                £28,750.42 to £37,293.98 per annum (depending on experience)

Contract:            Permanent

Hours:                Full-time, 37.5 hours per week (Mon-Fri, 9am-5pm)

Location:            Thurrock Hospice site (with flexibility to work remotely in line with Hospice policy)

Main responsibilities include:

• Develop annual delivery plans and lead delivery of planned activities and promotion of legacy and in memory fundraising products to achieve budget net income and grow our active supporter base. These products include: funeral and celebration of life collections; online tribute funds; Memory Tree; Make a Will Month; solicitor and funeral director initiatives; gifts in Wills promotion and stewardship.
• Project manage all elements required to deliver planned activities, including producing creative briefs, liaising with internal teams and external suppliers/agencies, producing data briefs, writing and reviewing copy, proofing artwork and ensuring internal sign-off processes are followed.
• Co-plan and co-deliver the Hospice’s flagship in memory appeal, ‘Light up a Life’, including a cash appeal, local remembrance service events, a radio dedication show and public installations of names of those remembered as part of the appeal.
• Monitor and evaluate income and expenditure, taking corrective action when necessary to reach targets.
• Plan and prepare legacy and in memory activity-specific thank you and stewardship communications and supporter journeys.
• Ensure that legacy and in memory income from all channels and sources is coded, batched and thanked in a timely manner and in accordance with relevant legislation and best practice.

About you:

• Experience of developing and promoting in memory and/or legacy fundraising products, e.g. Will-making initiatives, online tribute funds, in memory events, funeral collection materials etc.
• Experience of using a variety of on and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.
• Experience of managing income and expenditure budgets, including reforecasting.
• Experience of using Customer Relationship Management (CRM) database systems (e.g. Donorflex).
• Excellent verbal and written communication and interpersonal skills with the ability to manage and nurture relationships with key existing and potential supporters.
• Excellent attention to detail when reviewing your own and colleagues’ work to ensure high standards while working to deadlines.
• Excellent time management skills with the ability to organise own workload to manage and deliver multiple projects simultaneously.
• Ability to work proactively to identify and solve problems effectively using own initiative.
• Ability to work effectively as part of a team.

Please note that the ability to attend the Thurrock office (RM14 3EB) and travel to / between Hospice sites is required for this role (full UK driving license with access to own vehicle).

To have an informal chat about working for us or to discuss access requirements for disabled applicants contact the HR team using the chat function on our careers page or calling 01268 524 973.

 About applying:

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

Right to Work

St. Luke's Hospice is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.

Belonging, Equity, Diversity and Inclusion

At St. Luke's Hospice, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes for the people who access our services. We particularly welcome applications from disabled, LGBT+ and Black, Asian and Minority Ethnic candidates as these groups are currently under-represented in our teams. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of access requirements for people who have a disability.