Resource centre

Our resources offer practical advice on a range of income generation activities. These include reports, guides, case studies and presentations. They are listed alphabetically but can be filtered by category using the drop down list.


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  • Apr 21, 2016
    Video: Volunteer: it wasn't just her clothes she changed after a year long charity shop challenge
    Video presentation from the 'Volunteer: it wasn't just her clothes she changed after a year long charity shop challenge' plenary session of our 2016 Retail Conference held on 19 April 2016. Speaker: Caroline Jones, Campaigner, Author and Cancer Research UK.
  • Apr 21, 2016
    Video: How to attract and retain young volunteers
    Video presentation from the 'How to attract and retain young volunteers' plenary session of our 2016 Retail Conference held on 19 April 2016. Speaker: Jayne Cartwright, The Charity Retail Consultancy.
  • Apr 20, 2016
    How to attract and retain young volunteers
    Presentation from the 'How to attract and retain young volunteers' plenary session of our 2016 Retail Conference held on 19 April 2016. Speaker: Jayne Cartwright, The Charity Retail Consultancy.
  • Apr 20, 2016
    Silent selling the art and science of visual merchandising
    Presentation from the 'Silent selling: the art and science of visual merchandising' session of our 2016 Retail Conference held on 19 April 2016. Speaker: Eve Reid, Metamorphosis.
  • Apr 20, 2016
    New revenue opportunity
    Presentation from the 'Recycle your cycle scheme – how everyone wins from this innovative scheme' session of our 2016 Retail Conference held on 19 April 2016. Speakers: Mark Abrahams, Recycle your Cycle and Tim Stewart, Head of Retail, ellenor.
  • Apr 20, 2016
    Pop up shops, are they worth trying?
    Presentation from the 'Pop up shops, are they worth trying?' session of our 2016 Retail Conference held on 19 April 2016. Speaker: Jayne Cartwright, The Charity Retail Consultancy.
  • Apr 20, 2016
    Clicks and mortar – be part of the digital shopping revolution
    Presentation from the 'Clicks and mortar – be part of the digital shopping revolution' session of our 2016 Retail Conference held on 19 April 2016. Speaker: Adam Worley, Local Destinations.
  • May 26, 2015
    Direct Mail Hospice Fundraising survey 2015
    In order to understand current direct mail (DM) activity within hospices and to inform development of good practice guidelines Hospice UK conducted an online survey in January 2015 to gather data about hospices’ current DM fundraising.
  • Apr 23, 2015
    Video: Change – Richard Gerver
    Video presentation from the 'Change' session of our 2015 Retail Conference held on 23 April 2015. Speaker: Richard Gerver, Author of Change: Learn to Love It, Learn to Lead It.
  • Apr 23, 2015
    Video: Growing Stronger Together – Gerard Cousins
    Video presentation from the 'Growing Stronger Together' session of our 2015 Retail Conference held on 23 April 2015. Speaker: Gerard Cousins, Acting Executive Director, Marketing at Barnardo's.

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