Home What we offer Workforce and HR Support Developing the hospice workforce Resilience in the workforce Building resilient people and teams programme Session 8 Session 8: Analysing emotional labour – there is cost when we care We know working in the hospice sector requires high levels of emotional labour and that can lead to emotional burnout. This session will cover: Understanding emotional labour. Recognising what makes us susceptible to burnout in terms of personality. The courage required to recognise it in ourselves and others. Jun 01, 2017 Video: Recorded Resilience Session 8 In this video, Jessica Pryce-Jones explores the concept of emotional labour, and the ways this can lead to burnout. Jessica also looks at how we can recognise it in ourselves and others. Video: Session 8: Analysing emotional labour – there is cost when we care