Information for carers

This signposting resource is part of Hospice UK’s Compassionate Employers programme.

Advice on how to have difficult conversations, learning about an employee’s diagnosis, making practical and financial arrangements, and what to do if a team member dies
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The earlier you can signpost a carer to support, the better. The needs and circumstances of a carer may change quickly depending on the health of the person they care for. It’s therefore important to check in with them regularly to see if they need any further guidance or support.

Here you will find signposting information for a range of support related to being a carer and practical guidance to help you or someone you know.

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Am I a carer?

Many carers don’t see themselves as carers and it can take an average of 2 years to acknowledge their role as a carer and the support that is available.

You are likely to be classified as a carer if:

  • you help someone in your family, partner or friend who has an illness, disability, mental health problem or an addiction
  • they cannot cope without support with everyday tasks
  • you aren’t paid to support the person

Carers First have put together a short video to explain the different ways someone can be a carer.

  • If you aren’t sure if you are a carer and want to speak to someone, contact your GP who can help you understand and direct you to services and support groups.
  • Visit the NHS website for a range of resources
  • A Carer’s Assessment helps you look at the impact your caring responsibilities has on your life and what social care support you might be entitled to
  • The Carers UK Upfront guide will also take you straight to the information you need to know personalised to your specific circumstances
  • Age UK have an Advice for Carers information guide to help understand the support on offer and practical tips and advice to look after the person you are caring for and most importantly yourself.

Carers Support Organisations

Carers UK

Carers UK is a national campaigning / lobbying organisation, their website has informative information with publications on benefits, carers’ rights, and help when leaving hospital as well as carers’ assessments, policy and carers’ health.

Telephone 020 7378 4999 or email: info@carersuk.org

Their Helpline is available from Monday to Friday, 9am - 6pm, Tel 0808 808 7777 or email advice@carersuk.org

NHS Support and Benefits for Carers

Includes information on carer's assessments, support from local councils, respite care and help for young carers. They also provide a list of organisations who offer a free helpline to discuss carer’s assessments including:

Support for different types of carer

There is also plenty of support, advice, information and guidance available for carers, whatever their situation, or who they are caring for.

Practical support

St John’s Ambulance and the Red Cross can provide training on moving and handling, first aid and other practicalities relevant to carers.

Carers Trust have a list of local services in different boroughs.

Financial support

Welcome to the Compassionate Employers hub from Hospice UK, with bereavement and carer support resources for line managers, employees and Human Resources

Compassionate Employers Hub

Welcome to the Compassionate Employers hub, full of information and resources to support you, your colleagues, and everyone within your organisation.

Find out more