
What was required when bringing services online? See how to review your service through and beyond COVID-19.
Online services
Bringing services online during the pandemic was a critical focus.
The presentation includes:
- A review of the framework used and how
to improve it.
- Pros and cons of working online.
- The consequences of bringing bereavement
services online.
Jan Stiff and Catherine Knibbs presented on 6 January 2021.
Useful links
- Guides to help those with dementia use zoom.
- Communicate with someone with dementia remotely.
- Digital Awareness for Older People - ClearCommunityWeb
- Age UK: Getting started on the internet
- AbilityNet - A National charity which also has a local presence through its team of
volunteers, who support vulnerable people that lack confidence with technology.
They provide a range of free services to support older and disabled people:
- NHS - A Health and Care Digital Capabilities Framework
- ClearCommunityWeb - This organisation helps develop digital skills in older
people, vulnerable adults, carers and the community groups that serve them.
Correct as of February 2022.