Bringing bereavement services online

Computer on desk

What was required when bringing services online? See how to review your service through and beyond COVID-19.

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Online services

Bringing services online during the pandemic was a critical focus. 

The presentation includes:

   - A review of the framework used and how
     to improve it.

   - Pros and cons of working online.

   - The consequences of bringing bereavement
     services online.

Jan Stiff and Catherine Knibbs presented on 6 January 2021.

Click here for supporting slide show
Bringing bereavement services online - references

Download this resource.

Useful links

   - Digital Navigators

   - Guides to help those with dementia use zoom

   - Communicate with someone with dementia remotely

   - Digital Awareness for Older People - ClearCommunityWeb

   - Age UK: Getting started on the internet

   - AbilityNet - A National charity which also has a local presence through its team of volunteers, who support vulnerable people that lack confidence with technology. They provide a range of free services to support older and disabled people: 

   - NHS - A Health and Care Digital Capabilities Framework

   - ClearCommunityWeb - This organisation helps develop digital skills in older people, vulnerable adults, carers and the community groups that serve them.

Correct as of February 2022.

Bereavement Project Resources toolkit

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Join Project ECHO

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Self-care webinar

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Hospice UK’s Dying Matters campaign is working with you to create an open culture in which we’re comfortable talking about death, dying and grief

Dying Matters

Hospice UK’s Dying Matters campaign is working with you to create an open culture in which we’re comfortable talking about death, dying and grief.

Find out more