Find out how to cancel your attendance at an online Hospice UK event, or make a delegate substitution.
If a registered delegate is unable to attend the course or conference, and there is to be no substitution, they should email confirmation of the cancellation to firstname.lastname@example.org
You will be able to substitute delegates free of charge. However, tickets can only be substituted for one person i.e. they cannot be shared amongst several people.
How to substitute your attendance
If you are unable to attend an event then you are welcome to substitute someone to attend in your place. Please email confirmation of the cancellation to email@example.com along with the substitute details, including name, job title, organisation and email address.
You must email this information no later than 3 days before the event begins.
Requests for substitution after this date will only be allowed at the sole discretion of Hospice UK.
If you choose to cancel, no refunds will be offered for virtual attendance to the event.
It is your responsibility to ensure all details given on the online booking form are accurate. Please pay careful attention to detail, particularly if you are making the booking on behalf of someone else.