Conferences and learning events resource centre

Browse presentations from our retail, clinical and annual conferences, and from some learning events.

The resource centre gives you access to presentations, documents and videos, where available, from our main conferences and learning events.

Use ‘Choose category’ to browse presentations from a particular type of event. ‘Keyword’ searching will find results from any of the events. These resources are from conferences or learning events, which have taken place from 2014 onwards.

  • May 01, 2018
    How much?? Maximising a merchandising opportunity - Martlets Hospice
    When Martlets Hospice co-ordinated their highly successful Snowdogs event in Brighton, it gave their retail outlets a chance to generate income from the sale of related products. Sally Brighton, Director of Income Generation for the hospice, explains how they went about it, and the challenges they faced.
  • May 01, 2018
    British Red Cross shops - their call to action
    Paul Thompson, Director of Retail at the British Red Cross, and his presentation to the Hospice UK Retail Conference 2018 about the response of the charity's shops to a major call to action.
  • May 01, 2018
    Ashgate Furniture Company - creating an online furniture store
    Many hospice retailers sell donated furniture and have furniture shops. Ashgate Hospice have gone one step further by opening a furniture store and e commerce site selling brand new pieces to create a lifestyle brand that challenges mainstream retailers. Discover the what, why and how of this exciting development.
  • May 01, 2018
    Keeping staff and customers safe - Birketts LLP
    Discover the latest advice for charity shops. This session will focus on health & safety, warehousing and food regulations, and advising on terms and conditions for online shops including compliance with distance selling requirements. Brush up your knowledge or learn something new!
  • May 01, 2018
    Essential HR - Trevor Johnson, Havens Hospices
    Charity Retail is unique in that it employs both paid staff and volunteers. In this session learn from Trevor what he has discovered and implemented in his almost unique role at Havens Hospices which has underpinned the successful development of their retail chain.
  • May 01, 2018
    Using social media to build brand loyalty - Joules Clothing
    If you do not know your ‘insta’ from your ‘instant’ your ‘tweet’ from your ‘twist’ but want to know how to develop sales by using these mediums then this is the workshop for you. Instagram and Twitter are the fastest growing social media networks and have been used very successfully by retail partner Joules to develop brand loyalty. Learn how they did it and leave with a guide of practical steps to take if you’re using social media.
  • May 01, 2018
    Hospice UK Retail Conference 2018 - Introduction to Joules
    Joules Clothing are supporters of Hospice UK, and are one of the UK's most vibrant clothing brands. In this presentation, Andrea Gray, Retail Director of Joules, explains how they've evolved over the last 30 years.
  • May 01, 2018
    Hospice UK Retail Conference 2018 - Introduction and Welcome
    Ruth Freeman, CEO of the Myton Hospices, chaired our Retail Conference, and began with a quick review of work being done with the retail side of Myton Hospices.
  • Feb 20, 2018
    Hospice UK Fundraising Conference 2018 - Presentations
    View the presentations given by speakers at the 2018 Hospice UK Fundraising Conference, held in Solihull on 20 February.
  • Nov 24, 2017
    Conference Close
    Tracey Bleakley, Chief Executive of Hospice UK

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