Wellbeing in the workplace is important for all workers. Depending on their roles and the work they do, access to online information may not be possible at work.
Some examples may be workers who are regularly travelling, off site, working shifts, customer facing or other don’t have accessing to digital technology at work.
Challenges faced
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Therefore, as an organisation we need to ensue there are multiple access routes to your wellbeing offer outside of logging into a portal or downloading an app so more of your employees can benefit.
Engagement tips
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There are multiple ways of engaging with those who are offline, including:
Use posters, noticeboard sheets, locker‑room displays and short “did you know?” messages. Keep them simple, visual and quick to read during breaks or shift changes.
Many sites have break‑room screens or reception monitors. 30–60 second videos work well no sound needed, subtitles essential.
Provide supervisors with a one‑page briefing so they can mention the membership during daily huddles, toolbox talks or pre‑shift meetings.
Drivers and field staff rely on their phones. Use short links, QR codes and simple pages that load quickly and don’t require log‑ins.
Place QR codes on posters, canteen tables, warehouse doors and driver rest areas. Link to a single, easy page explaining the membership and how to access support.
Identify a small number of trusted colleagues (warehouse leads, senior drivers) who can share updates, encourage conversations and signpost support.
Offer options that work across rotating shifts short drop‑ins, quick awareness moments, or simple “takeaway” resources staff can pick up anytime.
Give managers clear guidance on how to talk about grief, caring responsibilities and the membership with their teams, especially during busy operational periods.
Helplines and Support
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Below are some great organisations that individuals can access outside of work.
Mates in Mind: Mental health support and resources for construction workers
NHS 111: (Option 2): Mental health support. 24/7 service staffed offering medical advice and information. Call 111
