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We are committed to supporting digital transformation in our sector. As part of this, we carry out an annual technology maturity survey for hospices in the UK. 

On this page you can find out what we learned from our first survey in 2024 and how your hospice can take part this year.

About the survey

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  • How does your tech compare to others in the sector?
  • What systems are popular?
  • What resources do people invest?
  • What should we prioritise? 

These are just some of the questions you'll be able to answer by taking part in our technology maturity survey.

Now in its second year, participating will help you gain valuable insights about where your hospice is in its technology journey, and to help you plan future improvements.

Take part in 2025

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This year we are asking our members to respond to the survey by Monday, 29 September. You will need to work with your leadership team to do this.

We will share the results through:

The more responses we receive, the more everyone benefits from the analysis.

Key findings from 2024

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We ran the first ever digital technology maturity survey for hospices in summer 2024, with TES and Smartdesc. 

Of the 70 hospices who took part:

  • 42% have an IT strategy
  • 79% are leveraging data and business intelligence tools
  • 74% report a lack of leadership support for driving technology adoption.

You can download the full report from the TES website, and watch a recording of the webinar where we shared the results.

How does the hospice sector compare to other charities?

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Our survey in 2024 found that: