The Co-operative Bank

At Hospice UK, we are proud to work in partnership with The Co-operative Bank.

Hospice UK and The Co-operative Bank are working together to ensure that everyone who needs it has access to compassionate end-of-life care. Hospice care eases the physical and emotional pain of death and dying. Letting people focus on living, right until the end. But too many people miss out on this essential care.

Together we’re working together to secure the future of hospice care.

Over the past 22 years, The Co-operative Bank has generously donated more than £750,000 to Hospice UK and supported our network of over 200 hospices across the UK.

Their ongoing support has taken many forms, including current account switching campaigns, their 150th anniversary celebrations, and the Everyday Rewards scheme.

As of 2025, we were honoured to be named one of The Co-operative Bank’s five flagship charity partners — a testament to their long-standing commitment to hospice care.

Hospice UK was proud to partner with The Co-operative Bank on their Switch and Stay campaign, which launched on Monday 11th November 2024 and ran for a month.

As part of the campaign, customers who switched to a The Co-operative Bank current account received £150, and in addition, The Co-operative Bank donated £15 to Hospice UK on their behalf. These funds totalled £39,000 and were distributed equally to 39 participating hospices.

The funds supported a range of festive activities that brought comfort and joy to patients and their loved ones. These included Christmas meals and treats, room decorations, visits from Santa, family gatherings, virtual visits for those unable to attend in person, and the creation of meaningful memory-making keepsakes.

This campaign offered a heartwarming opportunity for hospices to create special moments for patients, families, staff, and volunteers.

Hospice UK’s Compassionate Employers team are now working with The Co-operative Bank to build on and strengthen existing customer service support. They will lead them through further training, providing advice and support for managers and customer-facing colleagues.

By joining our Compassionate Customer Care programme, The Co-operative Bank is committing to supporting its customers who may be facing experiences of death, grief and caring responsibilities that affect their everyday lives.