Clinical Benchmarking Project

Patient safety is a key domain of quality in hospice care. Quality indicators are useful to demonstrate safe and harm free care.

We support the benchmarking of patient safety in hospice care

What is the Clinical Benchmarking Project?

‘Benchmarking is the use of structured comparisons to help define and implement best practice' (NHS Benchmarking Network 2017)

Benchmarking, as a component of quality management, offers a continuous process by which an organisation can measure and compare its outcomes over time with peer organisations and use the findings to inform management decision making.

The hospice inpatient patient safety measures project collects three core patient safety metrics and two patient activity metrics::

  • Falls
  • Pressure ulcers
  • Medication incidents
  • Bed occupancy
  • Throughput

We have changed the data collected for pressure ulcer data following feedback from a number of hospices, and it is now in line with a webinar held in March 2019. On the 1st July hospices requested that the data collection focused on the categories of pressure ulcers to allow more measures to be created.  


1 July Clinical Benchmarking Webinar presentation
Paper outlining agreed pressure ulcer metrics (and medication incidents) Current guidance
Prior Pressure Ulcer Guidance Mach 2019 (this was the basis for the above revision document)

How does the benchmarking project work?

The project runs on an annual cycle commencing in the month of April and is reported quarterly in April, July, October and January of each year. Important dates for 2019/2020 are as follows:

Quarter Months Submission Deadline Draft Reports Sent Final Reports Circulated
Q1 Apr, May, Jun 8 Aug 2019 15 Aug 2019 22 Aug 2019
Q2 Jul, Aug, Sep 18 Oct 2019 21 Oct 2019 25 Oct 2019
Q3 Oct, Nov, Dec 17 Jan 2020 20 Jan 2020 24 Jan 2020
Q4 Jan, Feb, Mar 17 Apr 2020 20 Apr 2020 24 Apr 2020


Following the submission deadline, Hospice UK issues a suite of reports enabling a hospice to compare their data to similar size hospices, and to the entire sector. The reports include submissions and benchmarking for previous years.

Submission is very straight forward. Hospices are sent a unique set of links to secure online forms where the data can be submitted. The systems and processes surrounding the submission and reports are fully automated, therefore the timing and accuracy of hospice submissions is vital for accuracy.

Submission links are sent via email. A copy of the submission links can be requested online:

Request submission links

Each hospice is responsible for their data submission. Hospice UK treats an individual hospices' data with strict confidence.

How can I join?

We have over 120 inpatient units submitting data to Hospice UK. We would really like to capture data from all hospices across the UK. If you'd like to join the Clinical Benchmarking project, please sign up!

Sign up

Clinical Benchmarking Network

Please join our benchmarking network where we discuss the patient safety measures and ideas on how to improve patient safety, including access to our forum within HospiceIQ.

Join the network

Thank you to all of those who joined and showed interest in our Webinar on 9 September.
You can see the presentation from the Webinar
A comprehensive set of notes on all your feedback and next steps for the project is also available.

Contact Us

If you would like to find out more about the programme, please do get in contact with the Clinical Team, Hospice UK.

What does hospice care mean to you?