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The Improving Inclusivity Award recognises the work of an individual or team in a hospice or palliative care organisation who, through a novel approach, has addressed inequality in their community and/or promoted equality, diversity and inclusion within their organisation. 

The winners of this award in 2024 have been announced at the annual Hospice UK National Conference.

About this award

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Has a project at your hospice helped to gain an understanding of what groups you are not engaging with and why, including collecting/analysing data?

Has your hospice run a programme to diversify your workforces to be more representative of your community?  

If so, nominate them for the Improving Inclusivity Award in recognition of their success. 

This award celebrates a team or individual in a hospice who have found new ways to engage with minoritised groups in their area to drive positive change in services, based on lived experience.  

We would like to hear about work that has:

  • Engaged minority groups through public voice work to drive positive change based on lived experience.  
  • Attracted more diverse candidates to the hospice sector through innovative recruitment campaigns and practices. 
  • Leveraged data to advance workplace diversity, equality and inclusion. 
  • Broken down barriers for under-represented communities through career development programmes such as mentoring schemes
  • Improved an organisation's overall employee engagement and sense of belonging and purpose. 

This award was formerly called the Inclusivity Champion Award.

What the judges were looking for

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Read our submission criteria and general guidance. We suggested applicants consider the following information when making a nomination:

How original was the work undertaken? 

  • Was it developed independently or in collaboration with others? 
  • Did the activity improve any of the areas listed above? 

What was the impact of the work? 

  • Was there a measurable improvement evidenced with data? 
  • Could improvements in diversity and inclusion be linked with better business results? 

Knowledge sharing  

  • Can this activity be shared to other hospices and palliative care organisations? 
  • Have practical learnings been captured to help others undertaking a similar journey?

The winners have been announced at our National Conference in Glasgow.

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Keech Hospice Care’s learning and community team are the 2024 winners of the Improving Inclusivity Award at the Hospice UK Conference

Winners - 2024

Winner: Keech Hospice Care

Keech Hospice Care’s learning and community team have taken a multi-strand approach to connecting the hospice with its highly diverse local population and removing barriers to high-quality care and support. 

Find out more about Keech Hospice Care
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The team’s evidence-based approach blends community engagement activities with a research partnership to build knowledge. The hospice has used this learning to make practical changes to the way it delivers and promotes its services. 

The team stood out for their community connector approach to improving equity of access to quality care for South Asian communities; mentoring and support for other hospices; and collaboration with the University of Bedfordshire to offer a PhD studentship to better understand the needs of Eastern European communities in the UK.

Previous winners

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Leah from Pendleside Hospice was the 2023 Inclusivity Champion award winner

Winner - 2023

Winner: Leah, Pendleside Hospice (Inclusivity Champion Award)

Leah’s collaborative project aims to raise awareness of Pendleside Hospice’s services amongst the minority ethnic community in Burnley and Pendle. 

This award acknowledges the vital work done to recognise and celebrate what is important to the local Asian community in marking Ramadan and the significance of Iftar. 

Find out more about Pendleside Hospice
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The Panel commented, “Hospices across the UK are keen to better understand the diverse voices of their communities and ensure more people know about hospice care and can access it if needed. It was clear that the development of trust built between the hospice and the community members has contributed to an increase in patient referrals, an appointment of a hospice trustee and an increase in volunteer recruitment. Well done Leah!”