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The Anne, Duchess of Norfolk Volunteer of the Year Award is given in recognition of the dedication and commitment made by an individual to their local hospice or palliative care organisation.

The 2025 Award is now open for nominations! The winners will be announced at the Hospice UK National Conference in Liverpool in November.

About this award

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We know that volunteers are invaluable to hospices across the UK.

The Anne, Duchess of Norfolk Volunteer of the Year Award recognises this very special contribution to hospice care that is made each year by dedicated individuals.

We would like hear from you if you have a volunteer at your hospice whose working practices have enhanced your organisation, inspired others with their values and commitment or has delivered quantifiable benefits to hospice care.

Hospice volunteers are nominated to celebrate the impact of their role at our National Conference. 

The Award is named in honour of Anne, Duchess of Norfolk, founder and former co-chair of Hospice UK (then called Help the Hospices), who died in 2013.

What the judges are looking for

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Read our submission criteria and general guidance:

  • Why is this person being nominated?
  • How many years have they been volunteering? 
  • What is the impact of their commitment locally, nationally and internationally – where this is relevant.

This award incorporates volunteers of all ages.

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Enter now

To nominate someone for the 2025 award, please complete our short online form.

The deadline for submitting entries and nominations is 5pm on Monday 8 September 2025. 

The winners will be announced at our National Conference in Liverpool from 25-27 November 2025.

Previous winners

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Find out more about previous winners of the Volunteer of the Year Award.

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Harbhajan Surj, Compton Care, is the 2024 Winner of the Anne, Duchess of Norfolk Volunteer of the Year Award, at Hospice UK National Conference. Pictured left to right from Compton Care are Karen Evans, Ros Keeton, Harbhajan Surj and Rachel Overfield

2024 Winner: Harbhajan Surj, Compton Care

Harbhajan Suri’s contribution as a volunteer across many parts of Compton Care was impressive, but his commitment to breaking down barriers to getting specialist palliative and end of life care for the South Asian community made him shine through as the winner. 

By translating written information in Punjabi and Urdu, visiting local places of worship, and supporting community open day events, his contribution has had a lasting impact on reducing inequity of access to care. 

The panel added, “Harbhajan is a fantastic example of how hospices can work differently with volunteers, and ensure that volunteers can contribute to hospice care in the most innovative and meaningful ways.”

More about volunteering at Compton Care
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Jess Sheridan, Dorothy House Hospice, was the winner of the 2023 Volunteer of the Year Award

2023 Winner: Jess Sheridan, Dorothy House Hospice

19-year-old Jess is a Young People’s Ambassador for Dorothy House Hospice who shows remarkable commitment using her personal experience to champion the hospice’s work. She supports children from local schools talking with them about her experience of grief and bereavement. 

By describing the catastrophic effect of losing her mum as a teenager and its impact on her academic career and her personal life, Jess has been able to offer advice to other bereaved young people, acting as a role model and helping them to connect and support each other. 

The Awards Panel, who were unanimous in their selection, commented: “We are thrilled and moved to recognise Jess’s achievement on becoming a Young Ambassador. Thank you, Jess, for your dedication and hard work.”

Find out more about Dorothy House Hospice
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Winner of the Volunteer of the Year award at the 2022 Hospice UK awards is from Hospiscare Exeter: Mary Bolshaw

2022 Winner: Mary Bolshaw, Hospiscare Exeter

Mary’s nomination for Volunteer of the Year stood out to the judges for both the dedication and breadth of her service as a volunteer for Hospiscare, and Chair of Honiton and District Friends of Hospiscare.

Mary was a founding member of the Hospiscare family and has dedicated over 45 years to the charity. She has worked tirelessly to support the hospice in a huge variety of ways, from monthly coffee mornings to Christmas lunches, from volunteering at reception to driving patients to appointments, from providing and delivering home-cooked meals during Covid to organising afternoon teas.

Judges added, “the financial contribution of raising over £1.1 million is a huge achievement, but we were equally struck by how much time and energy she has poured into caring for her community through the hospice.”

Find out more about Hospiscare Exeter
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Sheila Miller won the Volunteer of the Year Award 2021 for her contribution to St Gemma's Hospice

2021 Winner: Sheila Miller, St Gemma’s Hospice, Leeds

With over 20 years of volunteering, Sheila’s passion and commitment were evident, providing voluntary spiritual care, bereavement support, befriending and fundraising support - especially through the COVID period.

Sheila has been compassionate not only to patients and families receiving support at the hospice, but to her colleagues and support staff that needed to talk during difficult times.

Sheila’s thoughtfulness, including buying food and supplies for hospice staff during the height of the pandemic, is not to be understated.

Find out more about St Gemma's Hospice