He is the Director of Trading, HR & Volunteers at Havens Hospices in Essex
with 23 shops and a turnover of over £3 million p.a. In addition to being on the Hospice UK National Retail Steering Group.
Havens became an accredited Living Wage employer in 2015 and since then Trevor has been well placed in his dual roles to address the impact of this on the retail bottom line through the use of salary structures and performance related pay.
Charity Retail is unique in that it employs both paid staff and volunteers. In this session learn from Trevor what he has discovered and implemented in his almost unique role at Havens Hospices which has underpinned the successful development of their retail chain.