
Improving palliative and end of life care in remote, rural and island communities

Everyone deserves the best possible care at the end of life, wherever they live.
Yet for people in remote, rural and island communities, this is far from guaranteed. Long travel distances, patchy transport links and a shortage of health and care staff make it harder to access the support people need.
With rural areas ageing faster than urban ones, Hospice UK’s new report Bringing Care Closer to Home is calling for action to ensure palliative care is available to everyone, everywhere.
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What's on this page
The challenges of accessing care in rural areas
Inconsistent access to care across the country
People living in rural and island communities told us they often face a difficult choice: stay at home, or get the care they need, but not both.
Many find themselves far from family and support networks at the hardest time in their lives.
Key barriers include:
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Long travel distances and poor transport - especially on islands or in remote areas where buses and ferries are unreliable, roads can be affected by the weather, with travel often being costly.
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Lack of staff, including community nurses, GPs and social care workers, many stretched too thin to provide regular home visits.
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Limited care at home, particularly in the evenings, overnight or at weekends.
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Delays in accessing medication, sometimes involving waits of hours or travelling to multiple pharmacies.
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Pressure on unpaid carers, who often lack the training or respite they need and face social isolation and burnout.
Despite these challenges, rural communities have strong local networks, with friends, neighbours and community groups playing a vital role, especially where formal care is lacking.
What we are calling to change
We’ve grouped our recommendations into actions that can be taken now, developed next, and delivered over the long term to improve palliative and end of life care for rural communities.
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Local systems must assess and be accountable for improving access to palliative and social care for adults and children in rural areas.
Fund care that reflects the real cost of delivering it in remote and rural communities.
Support people to use personal budgets and direct payments to organise care flexibly.
Hospice providers should engage with rural communities to understand needs and build on communities’ strengths through compassionate communities approaches.
Services should collaborate more effectively across hospice care, community nursing, social care, pharmacists and GPs to improve care, access to medication and training.
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- A major shift towards more palliative care in the community, with Governments committing funding and resources to make this happen.
- Commission and fund a 24/7 single point of access helpline for palliative support.
- Increase training, respite and emotional support for unpaid carers.
- Improve access to financial advice and practical support.
- Fund transport services and reimburse travel and accommodation costs for those needing to travel for care.
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Develop and implement national rural workforce plans to attract and retain care staff and meet growing demand for palliative care.
Invest in rural infrastructure – including digital connectivity, transport and housing, to support access to care.
Review commissioning of children’s palliative care; a regional or national model may better serve rural families.
Ensure the benefits system is “rural proofed” so people are not unfairly disadvantaged due to where they live.
Good practice and innovation
Across the UK, services are already finding creative ways to meet the needs of rural and island communities.
Ayrshire Hospice
Ayrshire Hospice is expanding its reach into rural communities thanks to funding from St. James’s Place Charitable Foundation via Hospice UK. This helps more people receive care at home, even in remote areas.
The hospice has used the grant to fund two Complementary Therapists who travel across Ayrshire to provide care in patients’ homes, making it easier for people in remote and rural areas to access vital end of life support.
Watch our video to hear from the Complementary Therapists and find out more about the project.
More examples of innovation
Find out how hospices are supporting people living in remote, rural and island communities across the UK.