Hospice UK Retail Conference 2018 Hospice Retail – 'Spring clean. Fresh ideas to drive your Hospice Retail Forward'

Colleagues from across the hospice sector will gather for our Retail Conference on Tuesday 1 May 2018 at the Chesford Grange Hotel, Kenilworth, Warwickshire.

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Headline sponsors

eproductive Ltd

About the conference

Hospice UK, with the support of our Retail Steering Group, will hold our one-day retail conference on 1 May 2018. The conference is aimed at member hospices retail staff – Hospice Retail Directors/Managers, Area Managers, Shop Managers and is also suitable for Chief Executives.

The theme of our 2018 conference is ‘Hospice Retail – Spring clean. Fresh ideas to drive your hospice retail forward.’ The theme acknowledges the ideas and talent that exists within hospice retail while opening up new avenues to explore.

Headlining the day is clothing and lifestyle brand Joules, one of the fastest growing retailers in the UK. Bucking the trend by combining a growing presence on the high street as well as a growing online presence, Hospice UK is delighted that since Autumn 2017 Joules has become a corporate partner.  

During this session the team at Joules will talk about how their brand values resonate with hospice care and what as retailers we can learn from each other.

in the afternoon session, we're delighted we'll be hearing from the British Red Cross and their response to Grenfell. The Grenfell Tower fire broke out on 14 June 2017 causing 72 deaths and over 70 injuries. Tonnes of donated goods started to pour into the area, adding to an already difficult situation. The British Red Cross were asked to step in to provide a structure for the logistics of the donations operation.

During this powerful session you will hear how the team approached the problem, how money has been generated via British Red Cross shops for Grenfell survivors and how the team and volunteers coped when negative comments from some on social media threatened morale.

How do you think you and your team would cope when faced with an unprecedented disaster?


Date Tuesday 1 May2018
Time 9.15 registration for 10.00am start and finish at 4.15pm
Location Chesford Grange hotel, Chesford Grange, Kenilworth,
nr Warwick, CV8 2LD
Price £160.00 ex VAT (Total £192.00)
Accommodation A limited number of rooms (bed and breakfast basis) are available to book until 2 April 2018 at price of £99 inc VAT. To book call 01926 859 331 and speak to the reservations team quoting referenceHospice UK. A credit card will be needed to guarantee the booking.
Notes This event is only open to Hospice UK members and subscribers.


To register, click on the register button, then input

Username: RETAIL18 (Please use uppercase letters)
Password: HOSPICE (Please use uppercase letters)

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Please ensure you press CONFIRM at the end of the registration process, this will finalise your registration. Once this is done you will receive an email to the address you submitted. If you do not receive this within 24 hours, please contact Eventpro UK, details are below.

Registration will be open until Friday 28 April 2018. If you have any queries concerning registration please do not hesitate to contact Marie Reynolds: or Tel: 01509 610452 and quote: RETAIL18

Retail Conference 2017 resources

View the speaker presentations and films from the 2017 conference.

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What does hospice care mean to you?